Terms of Use for Mobile Applications

Effective as of February 01, 2025

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR MOBILE APPLICATIONS

Understanding These Terms

These terms of use (the "Terms") govern your use of all mobile applications (the "Apps") developed and operated by Pylonex OÜ.

By downloading, installing, or using any of our Apps, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Apps.

Who We Are & How to Reach Us

Pylonex OÜ, a company registered at Tornimäe tn 3, 10145, Tallinn, EE.

Any reference to 'us', 'we', 'our', or the Company within these Terms includes all or any of the direct or indirect parent or subsidiary undertakings.

Any words following the terms 'including', 'include', 'in particular', 'for example' or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

You can contact us at support@pylonex.dev.

Acceptance of Terms

By accessing or using our Apps, you confirm that:

You are at least 18 years of age or the minimum age required by the specific App Store listing (whichever is higher);
You have the legal capacity to enter into these Terms;
You will comply with these Terms and all applicable laws and regulations;
All information you provide is accurate and current.

If you are using the Apps on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

License to Use Our Apps

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use our Apps on devices you own or control, solely for your personal, non-commercial use.

You may not:

Copy, modify, distribute, sell, or lease any part of our Apps;
Reverse engineer, decompile, or attempt to extract the source code of our Apps;
Remove, alter, or obscure any proprietary notices (copyright, trademark, etc.) on the Apps;
Use the Apps for any commercial purpose without our prior written consent;
Use the Apps in any way that violates applicable laws or regulations;
Use the Apps to develop, train, or improve artificial intelligence or machine learning models without our explicit written permission;
Create derivative works based on our Apps;
Use any automated systems (bots, scrapers, etc.) to access the Apps;
Attempt to gain unauthorized access to any portion of the Apps or related systems.

Account Registration and Security

Some of our Apps may require you to create an account. When creating an account:

You must provide accurate, complete, and current information;
You are responsible for maintaining the confidentiality of your account credentials;
You are responsible for all activities that occur under your account;
You must notify us immediately of any unauthorized use of your account;
You may not transfer or share your account with others;
You may not create an account using false information or on behalf of someone else without permission.

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

Subscriptions and Payments

Subscription Plans

Some of our Apps offer subscription-based features ("Subscriptions"). Subscription plans may include:

Weekly subscriptions
Monthly subscriptions
Yearly subscriptions
Free trial periods (where applicable)

All Subscriptions are processed through the Apple App Store and are subject to Apple's payment terms and policies.

Auto-Renewal

Subscriptions automatically renew unless you cancel before the end of the current subscription period. Your Apple account will be charged for renewal within 24 hours prior to the end of the current period.

Free Trials

If we offer a free trial, you will be charged the subscription fee once the trial period ends unless you cancel before the trial expires. Free trials are limited to one per user/account.

Managing and Canceling Subscriptions

To cancel or manage your subscription:

Go to your device's Settings
Tap your name, then tap Subscriptions
Select the subscription you want to manage
Tap Cancel Subscription

Cancellation takes effect at the end of the current billing period. You will retain access to subscription features until that time.

Price Changes

We reserve the right to change subscription prices at any time. Price changes will apply to new subscriptions and renewals after notice is provided to you. If you do not agree to a price change, you may cancel your subscription.

Refunds

All purchases are final. We do not offer refunds except as required by law or as determined by Apple's refund policies. For refund requests, contact Apple Support or refer to Apple's refund policy.

Subscription fees are non-refundable except:

Where required by applicable law;
In cases of billing errors;
As determined by Apple's refund policy.

Payment Processing

All payment processing is handled by Apple through the App Store. We do not have access to your payment card information. Your payment information is subject to Apple's privacy policy and payment terms.

User Conduct and Prohibited Activities

When using our Apps, you agree to:

Use the Apps only for lawful purposes;
Respect the rights of others, including intellectual property rights;
Not engage in any activity that could harm, disable, or impair the Apps;
Not use the Apps to transmit any harmful code, viruses, or malware;
Not attempt to circumvent any security features or restrictions;
Not use the Apps to harass, abuse, or harm others;
Not impersonate any person or entity;
Not collect or harvest information about other users;
Not interfere with other users' use and enjoyment of the Apps.

Prohibited Content: You may not use the Apps to create, upload, transmit, or share:

Illegal, fraudulent, or deceptive content;
Content that infringes intellectual property rights;
Explicit sexual content, nudity, or pornography;
Violent, threatening, or hateful content;
Content that promotes discrimination, racism, or bigotry;
Spam, advertising, or unsolicited promotional content;
Malware, viruses, or harmful code;
Content that violates the privacy rights of others.

We reserve the right to investigate violations and take appropriate action, including terminating your access to the Apps.

Intellectual Property Rights

Our Ownership

The Apps and all content, features, and functionality (including but not limited to software, code, text, graphics, logos, images, audio, video, and design) are owned by Pylonex OÜ or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

Important: All content you create within our Apps (photos, edits, documents, notes, etc.) remains stored locally on your device. We do not claim ownership of content that stays on your device.

If you choose to share content with us (e.g., when contacting support), you grant us a limited, non-exclusive license to use that content solely for the purpose of providing support and improving our Apps.

Trademarks

Pylonex and our App names, logos, and related marks are trademarks of Pylonex OÜ. You may not use these trademarks without our prior written consent.

Restrictions

You must:

Acknowledge us as the creators of the Apps;
Not remove or alter any copyright, trademark, or proprietary notices;
Not use any content from the Apps for commercial purposes without permission;
Not use any content from the Apps to train or develop AI/ML models without permission.

Copyright Infringement Reporting

If you believe content in our Apps infringes your copyright or other intellectual property rights:

Email us at support@pylonex.dev with "Copyright Claim" in the subject line;
Include the following information:
- Description of the copyrighted work or intellectual property you claim has been infringed;
- Description of where the allegedly infringing material is located in the Apps;
- Your contact information (name, address, email, phone number);
- A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law;
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner;
- Your physical or electronic signature.
We will review and respond within 30 days.

Note: This procedure is for reporting intellectual property infringement only. For other issues or inquiries, see the Contact Information section.

False Claims: Submitting false or misleading infringement claims may result in legal liability and termination of your access to the Apps.

Counter-Notice: If your content was removed due to an infringement claim and you believe the removal was incorrect, you may submit a counter-notice to support@pylonex.dev with "Counter-Notice" in the subject line, including the information above and a statement that you consent to the jurisdiction of the courts in your location.

Third-Party Services and APIs

Our Apps may integrate with or rely on third-party services, APIs, and platforms, including but not limited to:

Analytics services (Firebase, Mixpanel, Amplitude)
Advertising networks (Facebook Ads, Google Ads)
Subscription management (RevenueCat)
External APIs (such as Spotify API)
Crash reporting services (Sentry, Bugfinder)

Important Disclaimers:

We are not responsible for the availability, accuracy, or reliability of third-party services;
Third-party services operate under their own terms of service and privacy policies;
Interruptions or changes to third-party services may affect App functionality;
We are not liable for any issues arising from third-party service failures or changes;
Your use of third-party services accessed through our Apps is at your own risk.

If a third-party service requires you to create an account or agree to additional terms, you are responsible for complying with those terms.

Disclaimers and Important Notices

No Medical Advice

IMPORTANT: Our Apps are not intended to provide medical, health, fitness, nutritional, or wellness advice, diagnosis, or treatment. Any health-related features are for informational and educational purposes only.

You should:

Consult qualified healthcare professionals before making any health-related decisions;
Not rely on our Apps as a substitute for professional medical advice;
Seek immediate medical attention in case of medical emergencies.

We are not responsible for:

Any health outcomes resulting from use of our Apps;
The accuracy of any health, fitness, or nutritional information;
Any decisions you make based on information provided by the Apps.

No Legal or Professional Advice

Our Apps (including educational Apps such as citizenship test preparation) do not provide legal, financial, professional, or expert advice. Any information provided is for educational and informational purposes only. Always consult qualified professionals for advice specific to your situation.

No Guarantees of Results

We do not guarantee any specific results, outcomes, or performance from using our Apps. Results may vary based on individual circumstances, effort, and factors beyond our control.

Educational Purposes Only

Apps designed for test preparation, education, or skill development are intended to supplement your learning but do not guarantee success on any official examination or certification. We are not affiliated with or endorsed by official testing organizations unless explicitly stated.

App Availability and Changes

Availability

We strive to make our Apps available at all times, but we do not guarantee uninterrupted or error-free operation. The Apps may be unavailable due to:

Scheduled or emergency maintenance;
Technical difficulties;
Third-party service interruptions;
Circumstances beyond our control.

Changes to Apps

We reserve the right to:

Modify, update, or discontinue any App or feature at any time without notice;
Change the functionality, design, or content of the Apps;
Impose limits on certain features or access;
Require you to update to the latest version of an App.

Suspension or Termination

We may suspend or terminate your access to our Apps at any time, with or without notice, for any reason, including:

Violation of these Terms;
Fraudulent or illegal activity;
Abuse of the Apps or harm to other users;
Non-payment of subscription fees;
Extended periods of inactivity.

"As Is" and "As Available" Basis

THE APPS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

Warranties of merchantability, fitness for a particular purpose, and non-infringement;
Warranties that the Apps will be uninterrupted, secure, or error-free;
Warranties regarding the accuracy, reliability, or completeness of content;
Warranties that defects will be corrected;
Warranties regarding the results you may obtain from using the Apps.

We do not warrant that:

The Apps will meet your requirements or expectations;
The Apps will be available at all times or in all locations;
The Apps will be compatible with all devices or operating system versions;
Your data will be secure or not lost;
Third-party services will function correctly.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PYLONEX OÜ, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

Indirect, incidental, special, consequential, or punitive damages;
Loss of profits, revenue, data, or business opportunities;
Loss of use or interruption of service;
Cost of substitute services or products;
Personal injury, property damage, or emotional distress;
Damages arising from your use or inability to use the Apps;
Damages arising from unauthorized access to your data;
Damages arising from third-party conduct or content;
Damages arising from third-party service failures or API changes.

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Maximum Liability: To the extent permitted by law, our total liability to you for all claims arising from or related to the Apps shall not exceed the greater of:

The amount you paid us in the 12 months preceding the claim; or
One hundred euros (€100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to you, and our liability will be limited to the maximum extent permitted by law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Pylonex OÜ, our affiliates, subsidiaries, officers, directors, employees, agents, partners, licensors, and service providers (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

Your use or misuse of the Apps;
Your violation of these Terms;
Your violation of any rights of any third party;
Your violation of applicable laws or regulations;
Any content you create, upload, or share;
Any misrepresentation made by you;
Any disputes between you and other users or third parties.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate with our defense of these claims and not to settle any matter without our prior written consent.

Dispute Resolution and Governing Law

Governing Law

These Terms and your use of the Apps shall be governed by and construed in accordance with the laws of Estonia, without regard to conflict of law principles.

For Users in the European Economic Area (EEA), UK, or Switzerland

If you are a resident of the EEA, UK, or Switzerland:

Nothing in these Terms affects your mandatory consumer protection rights under the laws of your country of residence;
You may bring legal proceedings in the courts of your country of residence;
We may bring legal proceedings in the courts of your country of residence.

For Users in the United States

Arbitration Agreement: You and Pylonex OÜ agree to resolve any disputes arising from these Terms or the Apps through binding arbitration, except:

Small claims court actions (if eligible);
Intellectual property disputes;
Claims that can be brought in small claims court.

Arbitration Procedures:

Arbitration shall be conducted by a neutral arbitrator in accordance with international arbitration rules;
Arbitration may be conducted remotely or in person;
Each party shall bear their own costs and attorney's fees, unless the arbitrator awards fees to the prevailing party;
The arbitrator's decision shall be final and binding.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to support@pylonex.dev within 30 days of first accepting these Terms.

For Users Outside the US and EEA

Disputes shall be resolved in the courts of Tallinn, Estonia, and you consent to the exclusive jurisdiction of those courts.

App Store Terms

Your use of our Apps is also subject to the terms and conditions of the platform from which you downloaded the App (e.g., Apple App Store Terms and Conditions).

Apple App Store

If you downloaded the App from the Apple App Store, the following additional terms apply:

These Terms are between you and Pylonex OÜ, not Apple;
Apple has no obligation to provide maintenance or support for the Apps;
Apple is not responsible for any claims relating to the Apps, including product liability claims, claims that the Apps fail to conform to legal requirements, and claims under consumer protection laws;
Apple is not responsible for addressing any claims you or third parties have relating to the Apps;
In the event of any third-party claim that the Apps infringe intellectual property rights, Pylonex OÜ (not Apple) is responsible for investigating and defending such claims;
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you;
You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country;
You must comply with all applicable third-party terms when using the Apps (e.g., you must not be in violation of your wireless data service agreement when using the Apps).

Export Compliance

You agree to comply with all applicable export and import laws and regulations. You may not download or use the Apps if you are located in a country or region subject to trade embargoes or economic sanctions.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will:

Update the "Effective as of" date at the top of this document;
Provide notice within the Apps or via email (if we have your email address);
Obtain your consent where required by law.

Your continued use of the Apps after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Apps and may cancel any active subscriptions.

We recommend that you review these Terms periodically.

App-Specific Terms

Some of our Apps may have additional terms specific to their functionality or features. Where applicable, we will notify you of such terms within the specific App or before you enable certain features. Those app-specific terms will supplement and, in case of conflict, supersede these general Terms.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Pylonex OÜ.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms at any time without notice, including in connection with a merger, acquisition, or sale of assets.

Entire Agreement

These Terms, together with our Privacy Policy and any app-specific terms, constitute the entire agreement between you and Pylonex OÜ regarding the Apps and supersede all prior agreements, understandings, and communications.

Contact Information

If you have questions, concerns, or complaints about these Terms or our Apps, please contact us:

Email: support@pylonex.dev

Mail: Pylonex OÜ, Tornimäe tn 3, 10145, Tallinn, EE

We will make reasonable efforts to respond to your inquiry promptly.

Survival

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnification, limitations of liability, and dispute resolution provisions.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government actions, natural disasters, internet failures, or third-party service disruptions.

Feedback and Suggestions

If you provide us with feedback, suggestions, or ideas about the Apps ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that Feedback into our Apps without any obligation to compensate you.

Language

These Terms are written in English. Any translations provided are for convenience only. In case of conflict between the English version and any translation, the English version shall prevail.

Acknowledgment

By using our Apps, you acknowledge that:

You have read and understood these Terms;
You agree to be bound by these Terms;
You have read our Privacy Policy and understand how we collect and use your data;
You meet the age and eligibility requirements;
You understand that we rely on third-party services that may affect App functionality;
You understand the limitations of our Apps and the disclaimers provided.

Thank you for using Pylonex Apps. We hope you enjoy our products!

Last Updated: February 01, 2025

Terms of use